The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Parking
USD 70 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
24-hour business centre
General
Non-smoking property
Free Wi-Fi
Paid parking
Safe deposit box
Limited time reception
Express check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Air conditioning in public areas
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Beauty salon
Ice machine
Multilingual staff
Sports & Fitness
Fitness centre
Fitness studio
Guest Parking
Cookware/ Kitchen utensils
Services
Paid city shuttle
Paid valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Newspaper service
Bell staff/Porter
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Business
24-hour business centre
Meeting/ Banquet facilities
Children
Cots
Kids club
Spa & Leisure
Ballroom
Leisure/ TV room
Room features
In-room air conditioning
Heating
In-room safe
Sitting area
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Sink
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Cable/ Satellite television
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
371 Seventh Avenue,
New York,
New York,
United States,
10001,
New York State
Map view
street view
371 Seventh Avenue,
New York,
New York,
United States,
10001,
New York State
City landmarks
20 West 34th Street
Empire State Building
1.5
km
Square
Times Square
1.3
km
Park
The High Line
2.2
km
Landmark
Rockefeller Center
2.0
km
Park
Bryant Park
1.3
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.9
km
Park
Central Park
4.2
km
Library
New York Public Library
1.4
km
Church
St. Patrick's Cathedral
2.3
km
New York City
Manhattan Skyline
710 m
Park
Washington Square Park
2.1
km
405 Lexington and 42nd St.
Chrysler Building
2.0
km
Museum
Madame Tussauds New York
1.1
km
Museum
The Museum of Modern Art
1.9
km
175 5th Ave At 23rd St.
Flatiron Building
1.1
km
Museum
Rubin Museum of Art
1.1
km
Museum
Museum of Sex
800 m
Park
Madison Square Park
990 m
Library
The Morgan Library & Museum
1.3
km
Tower
Trump Tower
2.1
km
Convention Centre
Jacob Javits Convention Center
1.8
km
121 Wooster St
Bowery
3.2
km
Museum
Intrepid Sea
2.6
km
34th Street
34th Street
1.1
km
Mall
Fifth Avenue
2.1
km
Nearby
Square
Macy's
600 m
Stadium
Madison Square Garden
230 m
Square
Herald Square
590 m
Museum
The Museum at FIT
310 m
Restaurants
Il Pastaio di Eataly
1.1
km
200 5th Avenue
Niles Bar & Restaurant
20 m
371 7th Ave
Affinia Restaurant
20 m
371 7th Avenue At 31st Street Affinia Hotel
Friedman's
190 m
132 W 31st St 450 10th Avenue
Mustang Harry's
50 m
352 7th Ave
Europa Cafe
90 m
2 Park Ave Frnt 5
Till & Sprocket
120 m
140 W 30th St
Dewey's Pub
140 m
135 W 30th St Attached to the Courtyard Marriott
Pennsylvania 6 NYC
180 m
132 W 31st St
Sabi Sushi
120 m
2 Pennsylvania Plaza The Pennsy Food Hall
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
friendly staff
cleanliness issues
limited dining options
7.2/10
Very good
Rooms
6.3
Location
8.7
Service
8.3
Dining
6.5
Guest reviews
7.2/10
based on 12 reviews
4/5
based on 8303 reviews
6.5
6.5/10 based on 3251 reviews
#358 of 514 hotels in New York City based on Tripadvisor
Rory
United Kingdom,
April
2024
8.4/10
My stay at the hotel was fantastic! The rooms were amazing with 3 bathrooms, spacious, and the location was very convenient with lots of restaurants, coffee shops, shopping, and Time Square nearby. However, there were some creepy crawlies and detritus found behind the bedside table, which was a bit off-putting. Overall, I felt it was worth the price.
Rooms
8.0
The rooms were spacious and the location was very convenient with lots of nearby amenities.
Service
9.0
The service was really helpful to give ideas on where to eat and the staff were very friendly. They gladly fixed any issues that arose.
Location
10.0
The location was brilliant, central to both uptown and downtown with easy access to most attractions. It's excellent being close to places like Penn Station and Madison Square Garden.
Dining
7.0
The dining experience was a bit disappointing outside the hotel with vouchers not specified in the details, but I enjoyed the local focaccia bread.
Facilities
8.0
The hotel had a variety of facilities available for guests to use during their stay.
Dave
United Kingdom,
April
2024
7.4/10
The hotel offers spacious rooms in a very convenient location with plenty of dining options, shops, and Time Square nearby. However, cleanliness issues were noticeable, such as mold in the shower and AC vents, dirty carpet, and dust. The room size was a bit smaller than expected.
Rooms
7.0
The rooms are spacious and the location is very convenient with lots of nearby amenities.
Service
9.0
The staff gladly fixed an issue in the room without being intrusive and even offered a room change. Overall, they were amazing with a friendly and welcoming attitude.
Location
8.0
The location is great, close to Penn Station and the center of Manhattan. It's ideal for exploring attractions like Times Square, ESB, and Intrepid on foot.
Dining
6.0
The dining experience provided 2 x $15 vouchers which covered basic meals like bagels, omelettes, and coffee, but could have been better in terms of variety.
Facilities
7.0
convenient location
cleanliness issues
Alan
United Kingdom,
April
2024
7.8/10
The hotel's rooms may need a bit of attention with a lick of paint and fresh carpeting, not as fresh as in pictures but still acceptable. They were large, a rarity in New York, but looked worn and unclean upon close inspection. The service was extremely kind and helpful, even moving us to a newer room. The location made it easy to get around town, although it might not be the first choice for a future stay. Dining options were appreciated, especially with vouchers for Fresh and Go. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were large, which is always a positive in New York, but they looked unclean and very worn upon close inspection.
Service
9.0
The service was excellent and helpful, with staff being very kind and accommodating.
Location
8.0
The location was great for getting around New York, walking distance from many places and directly opposite Penn Station. However, it may not be a top choice for future visits.
Dining
8.0
Dining options were appreciated with vouchers for Fresh and Go, covering a variety of breakfast items for a good start to the day.
Facilities
7.0
John
United Kingdom,
February
2024
7.6/10
The hotel is centrally located, just opposite Madison Square Garden, with easy access to Times Square and the Empire State Building. The rooms are cozy and inviting, although they could benefit from better ventilation for a more comfortable stay. The service is top-notch, with a helpful and attentive staff going the extra mile to ensure a pleasant experience. Dining options could be improved, but the facilities are well-maintained and offer a relaxing atmosphere.
Rooms
7.0
The rooms are cozy and inviting, although ventilation could be better.
Service
9.0
The staff is very helpful and goes the extra mile to ensure a pleasant stay.
Location
8.0
Centrally located just opposite Madison Square Garden, with easy access to Times Square and the Empire State Building.
Dining
6.0
Dining options could be improved for a better experience.
Facilities
8.0
Facilities are well-maintained and offer a relaxing atmosphere.
Kenneth
United Kingdom,
January
2024
7.4/10
The hotel offers very clean and comfortable rooms, although they are basic. The location is excellent, especially for those visiting Madison Square Garden, but street noise can be an issue. The dining options are satisfactory, with vouchers provided for outside eateries. Overall, it's a decent choice for the price paid.
Rooms
7.0
The rooms were very basic but clean and large compared to other NY hotels.
Service
8.0
The staff was very nice and helpful, providing useful information and assistance.
Location
8.0
The hotel's location near Madison Square Garden is excellent, despite street noise.
Dining
7.0
Dining options were outside the hotel, with vouchers provided for certain eateries.
Facilities
7.0
The hotel offers basic facilities suitable for a short stay.
Rachel
United Kingdom,
December
2023
6.6/10
The hotel offers rooms with a kitchenette, which was a pretty convenient option. However, during our stay, we found the rooms in need of updating and encountered some creepy crawlies. There was detritus behind the bedside table. The service was friendly and the staff even gave my kid crayons and paper to color. The location is excellent, within walking distance to most of NYC's attractions and right by the A/C units. The dining experience was disappointing due to our initial disappointment upon arrival.
Rooms
5.0
The rooms with a kitchenette were pretty convenient, but in need of updating. Found creepy crawlies and detritus behind the bedside table.
Service
9.0
The staff are very friendly and helpful, going out of their way to make us feel welcome.
Location
8.0
The hotel is in an excellent location, close to most NYC attractions and right by the A/C units, but there was some noise at night due to the central location.
Dining
5.0
The dining experience was disappointing due to our initial disappointment upon arrival.
Facilities
7.0
The facilities were adequate for our needs during the stay.
Robert
United Kingdom,
December
2023
6.2/10
The hotel is situated in a fabulous location, very close to Penn Station, Madison Square Garden, and within walking distance of major attractions like the Empire State Building, Rockefeller Centre, and Times Square. However, the rooms were extremely dirty and not well-maintained, which was disappointing given the cost of the stay. Despite the spacious room with a balcony and kitchenette, the constant noise from the nearby elevator disrupted our sleep at night.
Rooms
5.0
The cleanliness and upkeep of the rooms left a lot to be desired, with stained walls, dirty bathroom and furniture, and torn rug. The noise from the nearby elevator was quite bothersome.
Service
7.0
The staff were accommodating with amenities and helpful in answering our questions, but unfortunately, they did not offer assistance when they saw me struggling on the stairs or provide information about accessible entrances.
Location
9.0
The location was fantastic, being near Penn Station, Madison Square Garden, and a plethora of restaurants. It was ideal for exploring the city with easy access to major attractions.
Dining
6.0
The dining experience was satisfactory with vouchers for a cafe, although it was a bit chaotic. The provided vouchers covered basic options like bagels, omelettes, and coffee, but nothing extraordinary.
Facilities
5.0
The hotel offers a range of amenities and services, but the overall maintenance of the facilities needs improvement.
Fabulous location
Extremely dirty rooms
James
United States,
November
2023
7.2/10
The hotel's location is outstanding, right across the street from Madison Square Gardens and close to main subway lines. The rooms were small for the price and only had 2 towels for a four-person room, with only a shower available, which was a bit strange and the cleanliness was questionable. The service was a mix of kind and considerate staff with excellent manners, but also mishaps like misplacing a package. The dining options were great and a good value, both inside the hotel and with vouchers provided outside to make up for any check-in mishaps.
Rooms
5.0
The rooms were small for the price, only had 2 towels for a four-person room, and were not as clean as expected.
Service
7.0
The service was a mix of kind, considerate staff with excellent manners, but there were some instances of misplaced packages.
Location
9.0
The hotel's location is outstanding, directly across the street from Madison Square Gardens and close to main subway lines.
Dining
8.0
The dining options were great and a good value, with additional vouchers provided outside the hotel to make up for any mix-ups at check-in.
Facilities
7.0
Andy
United Kingdom,
November
2023
9.0/10
I had a great stay at this hotel! The room was small but very comfortable, with 2 comfy full beds that were perfect for my sister, brother-in-law, and teenage niece. The closet space was ample, and the bathroom was spacious. However, the room was missing the desk space and electronics hub they advertised.
Rooms
8.0
The room was small but very comfortable, with 2 comfy full beds and plenty of closet space. The bathroom was spacious.
Service
9.0
The staff were kind, positive, and very helpful. They were quick to accommodate any requests.
Location
10.0
The location was perfect, right next to Penn Station and close to everything we wanted to see. It was very convenient.
Dining
9.0
The dining experience was great and a good value. We received $15 vouchers for Fresh and Go, covering bagels, omelettes, and coffee.
Facilities
9.0
The hotel offered various services like room service, dry cleaning, and 24-hour room service. The facilities were well-maintained and convenient.
Chad
United States,
August
2023
6.4/10
The hotel was located conveniently across the street from Penn Train & Subway Station and Madison Square Garden. The rooms were unfortunately not as expected, old, dirty, and different from the pictures shown, which was disappointing. However, the staff was super nice and respectful, making our stay pleasant.
Rooms
5.0
The room was very dirty with public hair and chocolate wrappers from previous guests, not matching the displayed pictures. Everything was old and poorly maintained.
Service
9.0
The service was excellent with friendly and helpful staff, especially the lady at the concierge desk.
Location
9.0
The location was excellent, being right beside Penn Station and Madison Square Garden, making it convenient for transportation and sightseeing.
Dining
5.0
The dining experience was outside the hotel, with unspecified vouchers, which was not what was expected.
Facilities
6.0
Blake
United States,
June
2023
6.8/10
The hotel rooms had a spacious and comfortable studio apartment feel which was great for NYC, but unfortunately, they were infested with cockroaches. The service was helpful despite some limitations, and the location was good with friendly staff, an excellent restaurant, and convenient access to different stores. The dining experience offered vouchers for outside eateries, though not specifically detailed, covering bagels, omelettes, and coffee. Some facilities were noted to be noisy, but the hotel was conveniently located near Times Square and Rockefeller.
Rooms
6.0
The rooms were spacious, comfortable, and clean, with a great studio apartment feel.
Service
7.0
The hotel staff were very helpful, but the area was small for five adults.
Location
8.0
The location was good with friendly staff and an excellent restaurant but included some noisy surroundings.
Dining
7.0
The dining experience included vouchers for Fresh and Go, offering a variety of options.
Facilities
6.0
Some facilities were noted to be noisy, but the hotel offers convenient access to various stores.
Maurice
United Kingdom,
June
2023
7.2/10
I was pleasantly surprised by the hotel. The rooms were spacious by New York standards, providing great value for what we paid. However, being right beside the service elevator made for a noisy stay. The location was fantastic for exploring the city, especially being close to Penn Station and Madison Square, but some areas looked a little tired.
Rooms
8.0
The rooms were spacious for New York standards and offered good value for money.
Service
7.0
The service was a bit inconsistent with variable room amenities, but the staff made up for it with a free breakfast offer after a check-in mix-up. However, some encounters with staff were not as pleasant as expected.
Location
9.0
The location was excellent, right across from Penn Station and Madison Square Garden, making it convenient to access transportation and nearby attractions.
Dining
5.0
The dining experience was a bit disappointing due to a small and chaotic cafe setup, which affected our overall impression.
Facilities
7.0
The facilities were decent overall, but there were some areas that could use improvement to enhance the guest experience.